General Controlsin IS
"General controls are overall controls that ensure the effective operation of programmed procedures. They apply to all application areas." (Laudon & Laudon, 2000, p. 506)
Laudon, Kenneth C. and Laudon, Jane Price. (2000). Management information systems: Organization and technology in the networked enterprise. (6th ed.). pp. 506-509. Upper Saddle River, NJ: Prentice Hall.
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