Kulzick Associates, PA
QuickBooks®, Peachtree® & DAC
® Services

Initial clean setups:

Basic Setup

3 Hours Total (3 hours maximum on-site)
Allows 2 hours for setup and 1 hour for training
(QuickBooks only, Peachtree & DAC require at least Standard)

Standard Setup

5 Hours total (4 hours maximum on-site)
Allows 3 hours for setup and 1 hour for training
Plus up to 1 hour of phone/e-mail support over next year

Gold Setup

7 hours total (5 hours maximum on-site)
Allows 3 hours for setup and 2 hours for training
Plus up to 2 hours of phone/e-mail support over next year

Trouble-shooting or training (in person):

On-site

Up to 2 hours in a day as a package, by the hour thereafter

Our office

Up to 30 minutes as a package, by the hour thereafter

Phone/e-mail support:

Per incident

Up to 5 minutes as a package, by the minute thereafter

Support packages

Up to 1 hour per year

Up to 2 hours per year

Fixed fee per month per user, unlimited calls - requires 1-year agreement

Why should you get support as a package, rather than by the hour?
QuickBooks, Peachtree & DAC support overview

© Copyright 2000, 2001 Raymond S. Kulzick. All rights reserved. 000708, 010206, 010809.

This publication provides business, financial planning, and/or tax information to our clients. All material is for general information only and should not be acted upon without seeking appropriate professional assistance.

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Copyright © 2000-2001 Kulzick Associates, PA - Last modified: September 13, 2008