Honda - 2001
Project 7 - Manufacturing Quality
Due Monday February 21, 2005 prior to midnight
Answer all questions specifically in relation to the information presented in the video and as it applies to this specific organization. No theoretical answers or quotes from the book. Be clear and specific. Number your answers.
For purposes of this project, single space your answers with one blank line between questions. Prepare in Microsoft Word and e-mail as an attachment to me rkulzick@stu.edu prior to the deadline. No late papers accepted. Indicate your names on the paper. Be sure to place a subject on your e-mail and indicate in the text what specifically is attached.
1. Why is it better to design quality in?
2. Deming cycle
A. What is the Deming cycle?
B. How is it used at Honda?
C. Explain examples from each of the four steps.
3. Quality training
A. How is training done?
B. When?
C. Why is it done that way?
4. Human resources
A. How does Honda use job rotation and cross-training?
B. What does this have to do with quality?
5. Communications
A. List and explain the various communications approaches that Honda uses. Be complete and number them.
B. What is the purpose behind each? Use the same numbers as in A.
C. How does each relate to quality? Use the same numbers as in A.
6. Suppliers
A. How does Honda define its relationship with suppliers?
B. How does this relationship work?
C. How does it affect quality?
D. What are the various quality processes between Honda and its suppliers?
- 2/16/2005 -