Burton Snowboards - 2000
Case Questions

 1. This system includes links to SAP - an Enterprise Resource Planning (ERP) system.

A. Briefly explain what ERP is for a manufacturing company like Burton?

B. How does this ERP system relate to the vendor (supplier) web site. Give several specific examples of information that would go between the ERP system and the vendor.

C. How does this ERP system relate to the customer (dealer) web site. Give several specific examples of information that would go between the ERP system and the customer.

 2. Is the system described a strategic information system?  If you say yes, you must explain specifically what the strategic advantage is and how the system provides it. If you say no, you must fully support why the system is not strategic.  You must use the criteria discussed in class and fully support your answer.

 3. Focus on the dealer (customer) side of the application.

A. Does the system use batch or online input? Support your answer with specifics.

B. Does the system use batch or online processing? Support your answer with specifics.

C. Is this the best method FOR BURTON? Support your answer.

 4. The system provides Internet access points for both customers and vendors.

A. Briefly explain at least three potential security problems that could be posed by this system.

B. List at least two specific security solutions that the case states they are using.

 See FAQ for answers to frequently asked questions about this case.

 - R. S. Kulzick - Q1 - 03/15/2002 -