Schneider National, Inc.
Case Questions

1. For each of the following types of information systems, indicate whether or not it is present in this case. Give clear examples and provide support.

    A. Transaction Processing Systems (TPS).
    B. Office Automation Systems (OAS).

    C. Management Information Systems (MIS).
    D. Decision Support Systems (DSS).
    E. Executive Support Systems (ESS).

2. The case states that the "trucking industry is unique" (from the standpoint of information systems requirements). Is this statement true or false? Provide convincing support for your position. If you say false, include an example of another, similar, industry.

3. The case states that Schneider considers that their information system provides them with a strategic advantage over their competitors. Explain specifically what that strategic advantage is, how it benefits Schneider, and how the information system creates the advantage. Use the specific criteria discussed in class.

4. Schneider uses satellite communications with their individual trucks.

    A. List and explain at least three specific advantages TO SCHNEIDER of this technology.
    B. List and explain at least three specific disadvantages TO SCHNEIDER of this technology.

- R. S. Kulzick - Q2 - 8/96

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Copyright © 1999 Raymond S. Kulzick - Last modified: September 13, 2008