These cross-functional enterprise-wide systems interconnect:

• Administrative control systems in human resources and procurement
• Financial and accounting control systems
• Selling chain management systems

Major application components are:

• Marketing and fulfillment
• Customer service and support
• Retention and loyalty programs
• Store Front and Field Service
• Sales

- R. S. Kulzick - 01/16/2002 -

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Copyright © 2002 Raymond S. Kulzick - Last modified: September 13, 2008