1.
    A. What is reengineering?
    B. Internally, what are the problems in implementing it?
    C. Compare Hammer's view to that of Prahalad.

2.    
    A. Is reengineering different in practice between large and small companies?
    B. Why do so many companies wait until they are in financial trouble to reengineer?

3. Processes and management practices.

    A. What is each?
    B. How do they inter-relate?
    C. Are they both really necessary in reengineering?