Measures of Information System Success
High levels of system use (assuming use is at least partly voluntary).
User satisfaction with the system.
General favorable attitudes toward the IS function.
The system achieved its stated objectives.
There was a net financial payoff.
Reference: Laudon, K. C. & Laudon, J. P. (1998). Management information systems: Organization and technology (5th ed.). Upper Saddle River, NJ: Prentice-Hall, Inc.
12/20/99