PFIZER INC.

CASE QUESTIONS

1. Application:

A. Outline (and briefly explain) clearly and completely each step in a typical use of the application system. Be sure to clearly identify which steps occur where and how they are interconnected. Identify ALL steps.
B. The case discusses the use of "team selling" by Pfizer. Explain specifically and completely what they mean by this term.
C. How did "team selling" influence the design of the system? Be specific.

2. Batch and online:

A. Is input in the system batch or online? Support.
B. Is processing batch or online? Support.
C. Is this the best method(s) of input and processing for Pfizer in this application? Support.

3. Distributed Processing and Database:

A. Is this system distributed processing? Use the definition discussed in class. Support.
B. Is this the best solution for processing for Pfizer? Support.
C. Is this system distributed database? If so, explain how and what type; if not, support why not.
D. Is this the best solution for database for Pfizer? Support.

4. Testing and cutover:

A. Briefly explain and support the method of testing that was used for this system. Relate the definition to Pfizer specifics.
B. Was this the best method of testing for this system? If so, support; if not, what would have been better and support.
C. Briefly explain what method of cutover was used for this system. Relate the definition to Pfizer specifics.
D. Was this the best method of cutover for this system? If so, support why; if not, what would have been better and support.

See FAQ for answers to frequently asked questions about this case.

Q2 - 12/98

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Copyright © 1999 Raymond S. Kulzick - Last modified: September 13, 2008